Privacy policy
Privacy Policy
Last updated: March 23, 2026
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you shop with us.
Information We Collect
When you visit our website, place an order, or contact us, we collect the following information:
- Contact Information: Your name, email address, phone number, and shipping address.
- Payment Information: Your credit card, debit card, or other payment details. We use secure third-party payment gateways (like Razorpay) to process payments, and we do not store your full payment information.
- Order Details: Information about the products you purchase from us.
- Website Usage: Information about how you interact with our website, such as your IP address, browser type, and the pages you visit. We use cookies and similar technologies to improve your shopping experience.
How We Use Your Information
We use your information to:
- Process and fulfill your orders.
- Communicate with you about your order status, tracking, and updates.
- Provide customer support and respond to your inquiries.
- Improve our products, services, and website experience.
- Protect our business and customers from fraudulent transactions.
Information Sharing
We do not sell or rent your personal information to third parties. We may share your information with trusted third-party service providers who help us run our business, such as:
- Payment Processors: To securely handle your transactions.
- Shipping & Logistics Partners: To deliver your orders.
- Website & Platform Providers: Our store platforms may collect and process some of your data to provide our services.
Data Security
We take reasonable steps to protect your personal information from unauthorized access or misuse. However, please note that no method of transmission over the internet is 100% secure.
Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Request that we correct any inaccurate information.
Contact Us
If you have any questions about this privacy policy or your personal information, please contact us at:
Email: info@eatknacks.com
Phone: 9591306294